What do I do if I have been in an accident?

Call 911 if needed, ensure safety, exchange info, document the scene, then contact Bella's Collision.

You can choose any body shop, not just insurer’s choice.

You have the legal right to choose any body shop. Bella's Collision works with all major insurers.

Why should I call Bella's Collision when I've been in an accident?

We offer expert service, handle insurance, and help you get back on the road quickly.

Collision or comprehensive… Will my insurance go up?

It depends on your provider and who is at fault. Contact your insurer for policy-specific answers.

Will Bella's Collision work with my insurance?

Yes, we work with all major insurance companies and help streamline your claim process.

Will I have a rental car to drive during repairs?

If your policy includes rental coverage, we will assist in arranging a rental vehicle for you.

Who is Bella's Collision?

A trusted local auto body shop committed to quality repairs and excellent customer service.

Does Bella's Collision offer any warranty?

Yes, we offer a lifetime warranty on all our collision repair services.

What types of auto body repairs do you offer?

We handle everything from dent removal and scratch repair to full auto body restorations.

Do you provide a warranty on repairs?

Yes. All our repairs come with a lifetime warranty.

Can you help with my insurance claim?

Absolutely. We provide accurate estimates and can work directly with insurers to simplify the process.

Will I have to deal with the insurance company myself?

We handle communication, documentation, and coordination with the adjuster on your behalf.

I don’t understand my insurance policy. Can you help?

Yes. We’ll walk you through coverage, explain what’s included, and clarify deductibles.

How long do repairs typically take?

Once your claim is approved, we begin right away and keep you updated throughout the process.

Do you provide rental car assistance?

Yes. If your policy covers a rental, we’ll help arrange one through trusted partners.

What happens if the insurance payout isn’t enough?

We advocate on your behalf and negotiate to ensure you’re treated fairly.

Onsite Rental Car Assistance | Bella’s Collision Mount Vernon, NY

Onsite Rental Car Assistance

Bella’s Collision makes it easy to stay on the road with convenient onsite rental car assistance. If your insurance covers a rental, we’ll help you secure one right at our shop through trusted partners. Fast, hassle-free, and reliable—so you can keep moving while we restore your vehicle.

Renting a Vehicle Without Rental Reimbursement Coverage

If your auto insurance doesn’t include rental reimbursement coverage, Bella’s Collision can often help secure special rental rates after an accident.

Book Your Rental – Reserve a vehicle online or at a nearby neighborhood location.

Ask About Special Rates – Accident-related rates may be available regardless of coverage. Ask at booking or pickup.

Arrange Pickup – Many Enterprise locations offer scheduled pick-ups during business hours for added convenience.

Bring Documentation – Have your license, credit card, and insurance info ready. Confirm provider and claim details.

Free Beverages

No one likes to wait. But if you must, at least have a cup of hot coffee.

Free WiFi

Enjoy free high-speed wifi while you wait. You may even get some work done.

Carwash

Every client who gets their vehicle serviced at Bella’s receives a complimentary Bella's Detail — our signature courtesy car wash, done with care and pride. It’s one of the ways we go the extra mile to keep our clients feeling valued.